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Frequently Asked Questions

Do I need an engineering degree to sign-up?

No! Our Level 1 awareness course is intended for everyone in the upstream sector. We believe that if you work in upstream you are entitled to a high-quality grounding in the subject.

Why is EDGE different to other online training programmes?

EDGE is open, accessible and affordable. Your profile and completed training will always be free, and there are no contracts or minimum terms. Affordable subscriptions allow you complete flexibility and do not punish you for taking your time.

Is there a minimum contract period?

No contracts…ever. We strive for flexibility in every part of EDGE so there will never be a minimum term, penalty charges or cumbersome contracts.

Is there a time limit on completing the course?

You are the boss. Take as long as you need to work your way through our modules, assessments and exams. As soon as you have completed a module it will always belong to you. 

I need to pause my payments - will I lose access to my training history or the completed modules?

Of course not. EDGE has been built to change the way we approach training. Your profile and completed training will always be free to access.

Do I get a certificate for each module completed?

All of your training can be verified online by your employer. We do not offer certificates for each module, however once you have completed an entire course, or passed an exam, you can request a physical certificate to be sent to you.

I'm having difficulty signing in to my account- who should I tell?

Call or email our technical support at:

customersupport@virtual-college.co.uk / +44 (0) 1943 605976

My payment method won't work, what should I do?

In some countries there are restrictions on using local currency abroad. If your bank has refused the transaction please get in touch with your card provider and check that any foreign payment limits have been lifted. If you still need help just get in touch.