Privacy Policy

Introduction

Norwell EDGE is an online training platform for the global oil and gas sector.

We are a company incorporated in Scotland. Our company number is SC211425 and our registered office is 78 Queen’s Road, Aberdeen, AB15 4YE.

We collect basic personal data about you to ensure we can provide and optimise our training platform for users.

As part of our business development we also collect basic personal data of people at relevant organisations who we have believe are likely to be interested in Norwell EDGE, this falls under the legitimate interest basis.

Data includes your name, contact details and city.

Why we collect your data

Norwell EDGE requires your data so that we can provide access to your secure training portal, optimise the platform for your use and, permission permitting, provide employers who have a corporate subscription with an audit trail of their users’ completed modules. We also use your data to keep you informed of relevant EDGE news, updates and events. You can opt-out of these updates at any time.

The EDGE training platform is provided by our e-learning partner Virtual College. You can read their privacy policy here.

How we use your data

All the personal data we collect is processed in the UK.

Your details are stored on our secure customer relationship management system (CRM) Zoho.

We use your information to create and manage your account, and for business development purposes.

Corporate clients’ financial data is held securely with restricted access to authorised personnel only. 

Marketing communication

We may you to let you know about updates to the EDGE platform, relevant news and articles as well as EDGE events that you may be interested in.

We’ll only be in touch when we have something to tell you that we think you’ll be interested in hearing.

You can opt-out of these at any time by using the opt-out link at the bottom of the email or by emailing info@norwelledge.com

Newsletter

When you fill out a webform to sign up to a newsletter, download a resource, such as an infographic, or enquire about a product, we may ask you to provide certain personal information, including your:

• name;
• email address and
• location 

By completing the form and ticking the relevant boxes you are providing your consent for Norwell EDGE to process your personal data, and this is the legal basis we are relying on to do so.

We will use the information that you give us to send you relevant emails containing Norwell EDGE news & marketing communications. Your information will be stored by a third party data processor; MailChimp, whose servers are located in the US, you can read their privacy information: here.

In addition, if you have enquired about training we will use the information you have given to update our customer relationship management system so that we can contact you. This information will also be stored by another third-party data processor, Zoho CRM. You can read their privacy policy here.

Some automation and profiling may be used to send emails or a series emails based on your indicated preferences and your interactions with the emails we send to you. For example, if you live in a particular country, we may send you email about EDGE representatives visiting and speaking with people in the oil and gas industry there.

We regularly review your interactions with the emails we send you and remove any subscribers who have shown and extended period of inactivity. You can withdraw your consent and unsubscribe at any time by clicking the link at the bottom our email communications or by emailing this address.

If you continue to interact with our emails or website, we will retain your data indefinitely so that we can continue to send you emails.

We also post updates on our social media channels.

We will never share, sell or trade your personal data with third parties for marketing purposes.

Our website

A cookie is a small piece of information which is automatically created by our website on your computer. Please note that cookies are harmless to your computer. Cookies are a useful way of remembering the choices you have previously made while visiting our website.

If you don't want us to use cookies when you use our website, you can adjust your internet browser settings not to accept cookies. Your web browser's help function should tell you how to do this. Alternatively, you can find information about how to do this for all the commonly used internet browsers on the website: http://www.aboutcookies.org/default.aspx. This website will also explain how you can delete cookies which are already stored on your device.

Please note that if you set your computer to not accept cookies, there may be certain features/areas on our website that you may not be able to use. It may be necessary to have cookies enabled in order to purchase or access online courses and materials.

Google Analytics

This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity. This cookie expires after two years.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Suppliers, sub-contractors & freelancers

Personal data provided by suppliers is only used for purposes related to the supply of goods or services for which we have contracted.

Sub-processers and other 3rd parties

Norwell EDGE utilise a number of sub-processers and other 3rd parties to support and enhance the delivery of our services. These are listed below.

• Virtual College – our e-learning partners who provide the EDGE platform
• Zoho CRM – where we store and manage people’s data
• MailChimp – our email marketing provider
• Worldpay – our payments provider
• Stripe – our payment provider
• Korero – provide PR and marketing support
• MTC – provide website services

What are your rights

• To access your personal data
• To be provided with information about how your personal data is processed
• To have your personal data corrected
• To have your personal data erased (in certain circumstances)
• To object to, or restrict, how your personal data is processed
• To have your personal data transferred to you, or to another business/provider (in certain circumstances)
• To exercise these rights, please contact us, see details below.

For further information on these rights you can contact the ICO via one of the options on their website https://ico.org.uk/global/contact-us/.

For whatever reason, should you wish to lodge a complaint with the Information Commissioner’s Office, as is your right, you can do by contacting the ICO directly via one of the options on their website https://ico.org.uk/global/contact-us/.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. This privacy policy applies solely to information collected on our website.

Please note that we may change our Privacy Policy from time to time. If we make any changes, these will be shown on our website and will immediately supersede any previously posted information.

Contact Details

Mike Adams
Co-founder
Norwell EDGE
info@norwelledge.com